Carol Reichert
Executive Vice President and Co-founder

Suzanne Burrell
Vice President, Operations

Robert Hoff
Senior Director, Creative Services

Glen Low, Ed. D.
Director, E-Learning Strategies

Joann Flynn
Director, Strategic Account Management

Erica Ford
Associate Director, Strategic Account Management

The TLC Leadership Team
Talented professionals form the links in the chain of TLC's 20 years of success. Working together, they make up the TLC Project and Senior Management teams.

Strategic account managers on the Project team provide the vital communications link between clients and TLC's project managers, instructional designers, editors, copyeditors, writers, graphic designers, producers, and the entire eLearning Production team.

The Senior Management team includes TLC's founders, president and chief operating officer, senior account managers and creative services experts. Together, they guide and foster the innovative thinking that ensures TLC training products produce performance improvement with reality-based training.

TLC's Senior Management and Project teams are in turn backed by TLC's Medical Advisory Board made up of healthcare providers, professors, and research scientists in the field.

TLC's Senior Management team has the real-world knowledge and experience needed to ensure that every TLC training product addresses the particular realities each client faces when challenged to improve sales performance in a changing marketplace.